Return policy

Last Updated: [Date]

At Polygynicos, we strive to provide high-quality consulting services to our clients. Due to the nature of our services, we have specific policies regarding refunds and cancellations. Please review the details below.

1. General Policy

Our consulting services are non-refundable once they have been delivered. However, we understand that certain situations may require adjustments, and we are committed to addressing any concerns in a fair and professional manner.

2. Cancellation & Refund Eligibility

Refunds or cancellations may be considered in the following cases:

  • Before Service Delivery: If you cancel your service request before our consultants begin working on your project, you may be eligible for a full or partial refund.
  • Service Delay or Non-Delivery: If we are unable to deliver the agreed-upon service due to unforeseen circumstances on our end, we may offer a refund or an alternative solution.
  • Unsatisfactory Service: If you are dissatisfied with our service, please contact us within [X] days of service completion. We will review your case and determine if a partial refund or service adjustment is appropriate.

3. How to Request a Refund or Cancellation

To request a refund or cancellation, please follow these steps:

  • Contact Us at 📧 [your email address] or 📞 [your phone number].
  • Provide your service details (invoice number, service description, and date of purchase).
  • Clearly explain the reason for your request.

Our team will review your case and respond within [X] business days.

4. Exceptions & Special Cases

  • Custom Consulting Services: If a service was tailored specifically to your business needs and substantial work has already been completed, a refund may not be possible.
  • Subscription Services: If we offer ongoing consulting services, cancellations will take effect at the end of the current billing cycle, and no partial refunds will be issued.
  • Force Majeure: Polygynicos is not responsible for delays or non-performance caused by factors beyond our control, such as natural disasters, regulatory changes, or third-party disruptions.

5. Changes to This Policy

Polygynicos reserves the right to modify this policy at any time. Any updates will be posted on our website, and continued use of our services implies acceptance of the revised policy.

6. Contact Information

For any refund or cancellation inquiries, please contact us:

  • 📧 Email: [your email address]
  • 📞 Phone: [your phone number]
  • 📍 Address: [your company address]

We appreciate your trust in Polygynicos and are committed to ensuring a smooth and transparent process.